Service Level Agreement (SLA)
99.9% availability commitment and plan-based support response times.
99.9% availability commitment and plan-based support response times.
Data processing addendum, sub-processor list, backup and encryption summary.
New features, regulatory updates and fixes.
Customer, item, balance and employee import templates with a filling guide.
Authentication, endpoints, webhook events and sample requests.
Setup steps for e-Invoice, e-Archive, e-Waybill and e-Ledger.
Item card, serial/lot, warehouse transfer, counting and handheld use.
Chart of accounts, journal, offsetting, cheques/notes and period-end processing.
First 14 days: company setup, chart of accounts, users and the first invoice.
Book a demo specific to your sector and a sales engineer will prepare your scenario beforehand.